Privacy Policy

Last Updated: June 3, 2026

CKD Europe B.V. (“we,” “us,” or “our”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you visit our website (https://ckd-new.mediabirds.dev/) and use our services, including our contact forms and inquiry cart, in accordance with the General Data Protection Regulation (GDPR) and the Dutch Data Protection Act (Uitvoeringswet Algemene verordening gegevensbescherming – UAVG).

As a member of the CKD Corporation group, we handle your personal data in alignment with our global commitment to data protection while strictly adhering to European regional legal requirements.

1. Data Controller

The data controller responsible for your personal data is:

Company Name: CKD Europe B.V.
Address: Beechavenue 125A, 1119 RB Schiphol-Rijk, The Netherlands
Email: info@ckdeu.com
Phone: +31 23 554 1490

2. What Personal Data We Collect and Why We Collect It

A. Contact Forms & Inquiry Cart (WooCommerce)

When you submit an inquiry via our contact forms or request a quote through our WooCommerce inquiry cart, we collect the personal data you provide.

Data Collected: Name, company name, email address, phone number, country, and any information you typed into the message/inquiry fields.
Purpose: To process your requests, provide quotes, answer your business inquiries, and deliver customer support.
Legal Basis (GDPR Art. 6(1)(b) & (f)): Processing is necessary for the performance of a contract or to take steps at your request prior to entering into a contract (requesting a quote), and for our legitimate commercial interests to respond to business inquiries.

B. Analytics and Marketing Tools (Google)

We use Google Tag Manager, Google Analytics, and Google Search Advertising services to understand how visitors interact with our website and to measure the effectiveness of our advertising campaigns.

Data Collected: IP addresses, browser type, device details, operating system, pages visited, time spent on the site, and referral URLs.
Purpose: To analyze website traffic, optimize website performance, and deliver relevant marketing advertisements.
Legal Basis (GDPR Art. 6(1)(a)): Consent. We will only activate these cookies and tracking technologies if you grant explicit consent via our cookie banner.

C. IP Tracking and Lead Generation (Prospective Service)

We may use IP tracking tools to identify the organizations and companies visiting our website for business-to-business (B2B) lead generation.

Data Collected: Company IP addresses, organization names, and visitor behavior paths.
Purpose: To analyze corporate interest in our products and improve our B2B sales outreach.
Legal Basis (GDPR Art. 6(1)(f)): Our legitimate interest in identifying prospective corporate clients and optimizing commercial opportunities. (Note: These tools generally filter out individual/residential IP data to focus solely on corporate entities).

3. Joint Use and International Data Transfers (Global Inquiries)

To efficiently manage business operations and provide adequate global support, CKD Europe B.V. shares and jointly uses inquiry data within the CKD Corporation group.

If you reside outside the European Economic Area (EEA) or choose a non-EEA country in our inquiry forms (whether intentionally or accidentally), your personal data will initially be stored on our European servers and subsequently transferred to our parent company (CKD Corporation in Japan) or your local affiliated sales offices and regional distributors to best fulfill your request.

Whenever we transfer your personal data outside the EEA under these circumstances, we ensure appropriate protection by relying on the following legal mechanisms:

Adequacy Decision: For transfers to Japan (our parent company), we rely on the European Commission’s adequacy decision, which recognizes Japan as a country providing an adequate level of data protection.
Standard Contractual Clauses (SCCs): For transfers to affiliates or distributors in third countries without an adequacy decision, we utilize Standard Contractual Clauses approved by the European Commission where applicable.
Explicit Derogations for Specific Situations (GDPR Art. 49(1)(b) & (c)): By voluntarily selecting a non-EEA country and submitting an inquiry or request for a quote, you acknowledge and agree that the transfer of your data to that specific region is strictly necessary for the performance of a contract between you and us, or for the implementation of pre-contractual measures taken at your request (i.e., providing you with a localized quotation or customer service from your local distributor).

4. Cookies and Consent Management

Our website uses cookies to function properly, analyze traffic, and run advertising campaigns.

Necessary Cookies: Essential for the basic functions of the website (e.g., maintaining your WooCommerce cart items during your session).
Analytical/Marketing Cookies: Used only with your prior explicit consent given through our cookie consent banner.

You can change your cookie preferences or withdraw your consent at any time through the cookie settings tool on our website or by adjusting your browser settings.

5. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Contact form and inquiry data are retained for a period of 5 years from the date of last contact, unless a commercial contract is established.
Google Analytics data is retained for 14 months before being automatically deleted.

6. Your Rights Under the GDPR

Under the GDPR, you have the following rights regarding your personal data:

Right of Access: You can request a copy of the personal data we hold about you.
Right to Rectification: You can ask us to correct inaccurate or incomplete data.
Right to Erasure (“Right to be Forgotten”): You can request that we delete your data under certain conditions.
Right to Restrict Processing: You can ask us to restrict how we use your data.
Right to Data Portability: You can request the transfer of your data to another organization.
Right to Object: You can object to our processing of your data based on legitimate interests or for direct marketing.
Right to Withdraw Consent: Where processing is based on consent, you can withdraw it at any time.

To exercise any of these rights, please contact us at info@ckdeu.com.

If you feel that we have not addressed your concerns properly, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

7. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The “Last Updated” date at the top of this page will indicate when the latest revisions were made.